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Privacy Policy for Lumeon

Last Updated: January 22, 2025

Thank you for using Lumeon ("we," "us," or "our"). This Privacy Policy explains how we collect, use, and protect your information when you use our platform located at https://lumeon.app (the "Platform").

By accessing or using our Platform, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

1.1 Personal Data

We collect the following personal information from you:

  • Name: To personalize your experience and communicate with you.
  • Email: To send updates, notifications, and customer support communications.
  • Payment Information: Processed securely by third-party providers; we do not store it directly.

1.2 Uploaded Files

Users can upload files to the platform, which we securely process to generate learning resources. Uploaded data may be partially shared with third-party services like OpenAI for processing purposes.

1.3 Non-Personal Data

We may collect non-identifiable data such as IP addresses, browser type, and device information to improve our services and user experience.

2. How We Use Your Data

We use the collected data to:

  • Process uploaded files and generate learning resources.
  • Communicate with users about service updates and support.
  • Enhance our internal flow through reinforcement learning.
  • Ensure compliance with legal obligations and security measures.
  • Analyze user behavior to improve our services.

3. Data Security

We take data security seriously and implement industry-standard security measures to protect uploaded files and personal data from unauthorized access, disclosure, or loss.

4. Data Sharing

We do not sell your personal data. However, we may share necessary data with trusted third parties, including:

  • AI service providers such as OpenAI for file processing.
  • Payment processors to handle transactions securely.
  • Legal authorities if required by law.

5. Your Rights

You have the right to access, correct, or delete your personal information. Contact us at the email below for any requests regarding your data.

6. Children's Privacy

Lumeon is not intended for individuals under the age of 13. We do not knowingly collect data from children. If you believe a child has provided us with information, please contact us.

7. Updates to this Policy

We may update this policy periodically. Changes will be posted on this page, and significant changes may be communicated via email.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@lumeon.app

By using Lumeon, you consent to the terms of this Privacy Policy.